Introduction
These Terms of Use (“Terms”) govern access to and use of the Nevora mobile application, associated services, websites, and related features (collectively, the “Service”). By accessing or using Nevora, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
Eligibility
Nevora is intended exclusively for individuals aged 18 years or older. Users under the age of 18 are not permitted to create an account or use the Service.
Nature of the Service
Nevora is a wellness and nutrition application designed to provide informational wellness features, food logging systems, AI-generated wellness insights, Apple Health integrations, nutrition analysis, meal tracking, and related health and lifestyle tools.
Nevora is not a medical device, healthcare provider, diagnostic service, emergency service, or substitute for professional medical advice, diagnosis, or treatment.
AI and Nutrition Accuracy
Food recognition systems, serving-size estimates, nutritional analysis, barcode lookups, ingredient interpretation, AI-generated summaries, wellness scores, daily reports, recommendations, and other AI-powered outputs are estimates only.
These features may contain inaccuracies, omissions, incomplete information, or outdated nutritional data.
Users are solely responsible for independently reviewing and evaluating any information generated by the Service before relying upon it.
Exported Reports and AI Content
Daily reports, wellness insights, nutrition summaries, AI-generated analyses, exported documents, recommendations, scores, charts, and similar outputs generated by Nevora are provided solely for general informational and educational purposes.
These outputs should not be interpreted as medical advice, clinical assessments, diagnoses, treatment recommendations, or professional healthcare guidance.
Health and Wellness Disclaimer
Nothing within Nevora constitutes medical advice, diagnosis, treatment, monitoring, or emergency guidance.
Users should consult appropriately qualified healthcare professionals before making significant decisions relating to diet, medication, supplements, exercise, fasting, weight management, or any other health-related matter.
Never disregard professional medical advice or delay seeking medical attention because of information provided by Nevora.
Subscriptions
Nevora offers subscription plans with pricing displayed through the Apple App Store prior to purchase.
Pricing may vary by region, currency, taxes, and applicable App Store policies.
Subscriptions automatically renew unless cancelled through the Apple subscription management system before the applicable renewal date.
Deleting the application does not automatically cancel an active subscription.
User Responsibilities
Users agree to use Nevora responsibly and lawfully.
Users must not:
- Misuse or interfere with the operation of the Service.
- Attempt to gain unauthorised access to systems or user accounts.
- Reverse engineer, decompile, or attempt to extract source code except where permitted by law.
- Upload unlawful, harmful, fraudulent, defamatory, or infringing content.
- Circumvent security measures or abuse AI systems.
- Scrape, automate, or systematically collect information from the Service.
- Use Nevora for emergency medical situations or clinical decision-making.
Account Security
Users are responsible for maintaining the confidentiality of their account credentials and for all activity occurring under their account.
Users should take reasonable measures to protect their account and promptly notify Nevora if they become aware of any unauthorised access, suspected compromise, or security incident.
User Content
Users retain ownership of content they submit to Nevora, including food photographs, manually entered nutrition information, profile information, and other user-generated content.
By submitting content, users grant Nevora a non-exclusive, worldwide, royalty-free licence to process, store, analyse, display, and use that content solely for the purpose of operating, maintaining, improving, securing, and providing the Service in accordance with the Privacy Policy.
Users confirm they have all necessary rights to upload submitted content and agree not to upload unlawful, infringing, defamatory, or otherwise prohibited material.
Intellectual Property
Nevora, including its software, user interface, branding, logos, designs, graphics, databases, AI-generated presentation, original content, documentation, and associated intellectual property, is owned by or licensed to Nevora and protected by applicable intellectual property laws.
Except where expressly permitted by applicable law, users may not copy, reproduce, distribute, modify, reverse engineer, create derivative works, publicly display, sell, licence, or otherwise exploit any portion of the Service without prior written permission from Nevora.
Third-Party Services
Nevora relies upon third-party providers to deliver certain functionality, including but not limited to:
- Apple (Sign in with Apple, HealthKit, StoreKit)
- Google Sign-In
- OpenAI
- Supabase
- RevenueCat
- PostHog
- Sentry
- Open Food Facts
- Other infrastructure, authentication, analytics, payment, and hosting providers necessary for operation.
Nevora is not responsible for interruptions, outages, inaccuracies, security incidents, or operational failures arising from third-party services outside Nevora's reasonable control.
Service Availability
Nevora is provided on an “as available” and “as is” basis.
While reasonable efforts are made to maintain reliability and availability, Nevora does not guarantee uninterrupted, secure, timely, or error-free operation.
Features may become temporarily unavailable due to maintenance, software updates, internet connectivity issues, third-party service interruptions, or circumstances beyond Nevora's reasonable control.
Changes to the Service
Nevora may introduce new features, modify existing functionality, suspend certain features, or discontinue portions of the Service where reasonably necessary for operational, technical, legal, security, or commercial reasons.
Where required by applicable law, reasonable notice will be provided before material changes take effect.
Limitation of Liability
To the maximum extent permitted by applicable law, Nevora shall not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages arising from:
- Use of or inability to use the Service;
- Reliance upon AI-generated outputs;
- Wellness insights or nutrition estimates;
- Exported reports;
- Third-party services or infrastructure;
- Data inaccuracies or interruptions.
Users assume full responsibility for decisions made using information provided through the Service.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.
Force Majeure
Nevora shall not be liable for any delay, interruption, or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including natural disasters, power failures, internet outages, cyberattacks, acts of government, labour disputes, pandemics, telecommunications failures, or failures of third-party infrastructure providers.
Termination
Nevora reserves the right to suspend, restrict, or terminate user accounts where reasonably necessary for operational integrity, security, fraud prevention, abuse prevention, legal compliance, or violations of these Terms.
Users may stop using the Service at any time and may request deletion of their account in accordance with the Privacy Policy.
Changes to these Terms
Nevora may update these Terms from time to time to reflect changes in the Service, applicable law, regulatory requirements, or business operations.
Updated Terms become effective upon publication within the application or through another appropriate notification method.
Continued use of the Service after revised Terms become effective constitutes acceptance of those updated Terms, except where applicable law requires additional consent.
Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
Entire Agreement
These Terms of Use, together with the Privacy Policy and any policies expressly incorporated by reference, constitute the entire agreement between you and Nevora regarding use of the Service and supersede all prior agreements, understandings, or representations relating to the same subject matter.
Governing Law
These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws applicable to your place of residence require otherwise.
Contact Information
Questions regarding these Terms of Use or the Nevora Service may be directed using the contact information provided within the application or through Nevora's official website.